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Outcomes measurement can be a challenging and exhausting exercise. Using Appreciative Inquiry with an existing or new outcomes management system can be a positive and energizing experience that strengthens program outcomes and operations.

When: Monday, September 12, 2016
From 9:00 AM - 12:00 PM
Where: Community Services Building
100 W. 10th Street
Room 6
Wilmington, Delaware  19801
United States
Contact: John Baker

Online registration is closed.
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Outcomes measurement can be a challenging and exhausting exercise. Using Appreciative Inquiry with an existing or new outcomes management system can be a positive and energizing experience that strengthens program outcomes and operations. By the end of the workshop, participants will:

  • understand the basic principles of Appreciative Inquiry (AI);
  • know how to reframe common problems and questions using affirmative language;
  • understand the ways to use AI to develop more meaningful outcomes, and
  • have experienced the first phase of AI within an outcomes context.

Janet Tillman

Janet has a Masters of Social Work from The Ohio State University and 40+ years’ experience with nonprofit organizations spanning the fields of mental health, substance abuse, health care, domestic violence, trauma-informed approaches, and outcomes management.

In 2007, Janet started a consulting business focused on building nonprofit organizations’ capacity to align their services and governance with their vision/mission and community needs in order to deliver quality services and communicate program effectiveness to stakeholders. 

In 2010, Janet became a Certified Appreciative Inquiry Facilitator.  Appreciative Inquiry is a strengths-based approach to organizational change that builds on past successes to create positive energy and innovation.  She has assisted the boards and staff of nonprofits with vision-based organizational change using the Appreciative Inquiry process.  In 2012, Janet became a Licensed Standards for Excellence Consultant to expand her toolkit for assisting nonprofit boards achieve excellence in their governance practices.

In addition to consulting, from 2012 – 2015, Janet served as the Project Coordinator for the Delaware Coalition Against Domestic Violence’s Equal Access to Safety project, a collaboration between the Center for Disabilities Studies at UD, Delaware Coalition Against Domestic Violence and the National Alliance on Mental Illness Delaware. The collaboration formed to create a system in Delaware in which domestic violence is recognized in the lives of people with disabilities and is responded to by service providers using trauma-informed approaches.  Janet has expanded her consulting services to include assisting nonprofits in becoming trauma-informed organizations.

It is through consulting that Janet strives to achieve community change through organizational excellence.

DANA Members $40. Not a member yet? $80
Contact DANA for a $5.00 discount per attendee if registering 3 or more attendees from your organization. (Members only)

NOTE: In order to have a meaningful experience, at minimum of 3 attendees must be registered for the event to proceed.