Outcomes measurement can be a challenging and exhausting exercise. Using Appreciative Inquiry with an existing or new outcomes management system can be a positive and energizing experience that strengthens program outcomes and operations. By the end of the workshop, participants will:
- understand the basic principles of Appreciative Inquiry (AI);
- know how to reframe common problems and questions using affirmative language;
- understand the ways to use AI to develop more meaningful outcomes, and
- have experienced the first phase of AI within an outcomes context.
Instructor: Janet Tillman
Janet has a Masters of Social Work from The Ohio State University and 40+ years’ experience with nonprofit organizations spanning the fields of mental health, substance abuse, health care, domestic violence, trauma-informed approaches, and outcomes management.
In 2007, Janet started a consulting business focused on building nonprofit organizations’ capacity to align their services and governance with their vision/mission and community needs in order to deliver quality services and communicate program effectiveness to stakeholders.
In 2010, Janet became a Certified Appreciative Inquiry Facilitator. Appreciative Inquiry is a strengths-based approach to organizational change that builds on past successes to create positive energy and innovation. She has assisted the boards and staff of nonprofits with vision-based organizational change using the Appreciative Inquiry process. In 2012, Janet became a Licensed Standards for Excellence Consultant to expand her toolkit for assisting nonprofit boards achieve excellence in their governance practices.
In addition to consulting, from 2012 – 2015, Janet served as the Project Coordinator for the Delaware Coalition Against Domestic Violence’s Equal Access to Safety project, a collaboration between the Center for Disabilities Studies at UD, Delaware Coalition Against Domestic Violence and the National Alliance on Mental Illness Delaware. The collaboration formed to create a system in Delaware in which domestic violence is recognized in the lives of people with disabilities and is responded to by service providers using trauma-informed approaches. Janet has expanded her consulting services to include assisting nonprofits in becoming trauma-informed organizations.
It is through consulting that Janet strives to achieve community change through organizational excellence.
DANA Members $40. Not a member yet? $80
Contact DANA for a $5.00 discount per attendee if registering 3 or more attendees from your organization. (Members only)
NOTE: In order to have a meaningful experience, at minimum of 3 attendees must be registered for the event to proceed.