1. Program Evaluation: Step by step of what it takes to conduct a successful analysis of your programs and services.
2. Introduction to outcome measurement.
3. An Outcome Measurement Model.
4. Accountability: How several leading organization are enhancing their accountability.
5. Current evaluation practices in the nonprofit sector.
6. State-of-the-Art Evaluation Practices (a report from the The Aspen Institute)
7. Outcome Measurement in Nonprofit Organizations (executive summary of current practices and recommendations)

Program Evaluation & Outcome Tools

The Center for What Works
Helps nonprofits systematically identify and replicate best practices. Links to promising practices, a benchmarking exchange and similar organizations. 

InnoNet's Workstation
Online tool, uses interactive worksheets to take you step-by-step through the program evaluation process.

The Learning Institute: Nonprofit Organizational Assessment Tool
Provides instruments to guide discussion and planning by a nonprofit organization. 

Management Center Nonprofit Assessment Tool
8-part, 80-item online questionnaire by which organizations measure their capacity and performance. Provides an objective way to answer the questions on efficiency, effectiveness and success. 

Nonprofit Pathfinder
Measuring Impact section gives great reference materials. 

Outcome Measurement Resource Network
Provides United Way of America's and other organizations' outcome measurement resources and learnings.

Program Evaluation & Outcome Research

Aspen Institute
Roundtable on Comprehensive Community Initiatives.

Center for Excellence in Nonprofits

Grantmakers Evaluation Network

Harvard Family Research Project: The Evaluation Exchange
Quarterly newsletter that discusses how nonprofits can best measure whether their programs have made a difference. 

Basic Guide to Program Evaluation
Describes evaluation techniques and explains how non-profit organizations can use them to assess their programs. 

The Program Manager's Guide to Evaluation (US Dept. of Health & Human Services)
Discusses why evaluation is important, explains how to conduct a program evaluation, and offers advice on how to hire an outside evaluator. 

United Way of America
Resource Network on Outcome Measurement, offers links and resources related to outcome measurement.

W.K. Kellogg Foundation Evaluation Handbook
On-line publication discusses why evaluation is important and how non-profit organizations can use evaluation to improve their programs, as well as to measure the programs' effects.

General (not just nonprofits)

American Evaluation Association
Click on their Lists & Links section for a good overview of other evaluation sites by topic and industry.

Educational Resources Information Center
Offers a clearinghouse on assessment and evaluation.